• A down payment of 25% of the item price is required (exclusive of shipping cost/meet up fee).
• You can choose to pay via any of our payment methods stated in our FAQ page.
• Your remaining balance (plus shipping cost/meet up fee if applicable) can be paid when the item is already available and is ready to be shipped or picked up.
• Your amount due should be settled up to a week after the item is already available. Otherwise your pre-ordered item will be offered to others and your down payment will not be refunded.

• By placing a pre-order, you agree to patiently wait for the item to be available by the estimated date.
• Due to potential, unanticipated manufacturing and shipping delays, we cannot guarantee the exact date of availability. Should there be any delays, we will inform you via email and post an update on our website and Facebook page.
• Your pre-ordered item can be claimed or shipped out after you’ve settled your remaining balance (including shipping cost/meet up fee if applicable).

• You may cancel your pre-order, but only 50% of your down payment will be refunded.
• If for any reason we cannot fulfill your order, a full refund will be issued.
• Refunds will be sent in the same way you sent your payment or other convenient methods (less transaction fees if applicable).

Should you have any further questions regarding this, feel free to send us an email.